PRIVACY POLICY.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from burninglighters.company.site (the "Site").

Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as "Order Information".

[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Changes:-

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors:-

The Site is not intended for individuals under the age of 18.

Contact us:-

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at burninglighters@hotmail.com 

            Return and Refund Policy

Returns

Our policy lasts 30 days per our warranty. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. Please note that its normal for handmade items to sometimes have very minor defects. Altering products will result in cessation of said warranty. If you have any concerns regarding your product, please contact us via email with photos of said concern.

To be eligible for a return, we require proof of purchase, documentation of your item being unused or in the same condition upon being received, and reason for your return. We do not reimburse for return shipping costs.

Canceling before shipment:-

Cancellation requests must be made by contacting us by email or phone BEFORE the item is shipped. Please note that cancellations cannot always be guaranteed due to the speed of shipping.

Refunds (if applicable):-

To be eligible for a refund, your return should be received by our warehouse and in unused condition. It will go through a return inspection for quality purposes. If the inspection is passed, the price of the item itself will be processed automatically back to your credit card or original method of payment within a certain amount of business days.